The program aims to impart skills and know-how for overcoming the current challenges facing municipal administrations. These include, in particular, the effective and efficient application of strategic and operational management concepts and instruments, the use of modern information and
-instruments, the use of modern information and communication technology and the development of practical solutions for actively shaping modernization and change processes.

Participants learn about and apply strategic and operational management concepts and instruments, find out how they can make use of developments in information and communication technology for their organization and develop practical solutions to actively shape their area of responsibility and drive modernization and change processes.